small parcel audit

Post Audit of Small Parcel Carriers:

Definition of "Small Parcel" Carriers

Examples of small parcel carriers are:

UPS Parcel
FedEx Parcel
DHL Express
& Many other Parcel or Express Carriers

How TAN Small Parcel Post Audit Works

Post Auditing "Small Parcel" carriers is a complicated type of audit that requires advanced computer systems and software to analyze your small parcel carrier's weekly invoicing.

Parcel carriers guarantee the on time delivery of all air, ground and international parcels however, 2%-5% of these parcels are delivered late. Over $2 Billion go uncollected yearly because shippers do not have the time, resources or technology to collect these refunds until now. TAN proprietary software and 40+ years of experience have propelled us to the preferred parcel auditing company.

TAN's proprietary software automatically downloads your small parcel carrier's weekly invoice files and performs an extensive and detailed audit to identifiy misapplied charges, invoice errors, and service failures.  We audit each invoice, line by line, to ensure that each and every charge was applied correctly. For every incorrect charge identified, TAN will submit an overcharge claim on your behalf and verify the carrier refunded the overcharges.

TAN's fees are 100% "Contigency" based.  TAN does not get paid until your refunds have been recovered!

Listed below are the basics of TAN's Small Parcel Post Audit Process and some of the billing errors TAN Investigates:

TAN Small Parcel Post Audit Process

Download Carrier Data
TAN's proprietary software automatically downloads your small parcel carrier's invoice and billing data


Audit Begins
TAN then audits the carrier's invoice and billing data line by line looking for any possible errors




Claims Created
TAN's proprietary software automatically creates overcharge claims and submits them to the carriers electronically


Carrier Receives
The carrier receives the overcharge claims and has 60 days to review the overcharge claim in detail.



Carrier Decision
On the 60th day of receipt - the carrier must pay or decline the overcharge claim.  If the carrier declines TAN will either agree or resubmit the claim with a rebutal.
Refund Received
If the carrier has agreed to refund - the refund is either credited back to your account or they will send the refund to TAN


Billing Errors TAN Investigates for Small Parcel

Rate & Contract Error Duplicate Payments Duplicate Charges Guaranteed Service Refunds
Billed but Not Shipped Refunds Lost Parcel Refunds Address Correction Surcharge Delivery Area Surcharge
Residential Surcharge Saturday Delivery Saturday Pickup Early AM Surcharge

Small Parcel Online Analytics & Reporting

TAN’s shipping analysis reports are the most comprehensive in the industry. Our detailed, in-depth reporting gives you complete parcel visibility that enables you to evaluate service performance with drill-downs to shipment integrity, accessorial charges, parcel distributions and service levels in dimensions such as states, zip codes and more.

With over 100 of standard reports and the ability to create an infinite amount of your own… TAN gives you complete parcel visibility.

Available Anytime, Anywhere

Because TAN's leading software application is web-based, it is available 24/7/365 from anywhere with access to the Internet. And multiple individuals can access our web reporting simultaneously. All reports can be exported in multiple popular formats, such as Excel, Word, PDF, Crystal Reports, HTML and Plain Text.

Customized Reporting Based on Your Needs

TAN’s reporting engine is powerful, with over 40 standard reports, yet flexible enough to generate customized reports based on your business requirements. You choose the fields and filters you need…whenever and wherever you need it.

see more