FAQ

"Pre" Audit is usually a quick audit before your parcel & freight bills are paid.

"Post" Audit is a very detailed and precise audit "After" your parcel & freight bills are paid.  TAN specializes in "Post" Audit of your parcel and freight bills.

No.  TAN's fees are completely "Contingency" based.  This means TAN receives a percentage only of what is recovered from the refunded overcharge claims filed with the carriers.

No.  But, TAN has relationship with:Technical Traffic Consultants They are located in New York.  We recommend them when a customer is looking for a new pre audit and freight payment company.

Since our clients have different needs - TAN works with a large variety of different pre audit and freight payment companies to perform our "Post Audit".  After seeing all of these different companies in action we have found that Technical Traffic Consultants does an incredible job.

"Parcel" Post Audit is mostly accomplished through links to these small parcel carriers that grabs your electronic invoicing weekly.  TAN's proprietary software audits these invoices and submits the overcharge claims to the carriers.  There is minimal human work involved.  Refunds are normally applied directly back to your account with the parcel carrier.  TAN does not receive the refunds directly.

"Freight" Post Audit is done primary by human beings.  TAN receives electronic invoices and data information from your current freight payment company or your company and manually audits hundreds of possible errors that may occur on these bills.  As you can see this is a very manual and detailed audit.  TAN's auditors then use TAN's proprietary software to submit these overcharge claims to the carriers.
Refunds are then collected from the carriers and dispersed to you.

1) TAN will 1st setup an online conference with you to go over everything in detail.

2) If you like what you see and hear then TAN will send you an agreement to sign
    that has all of the terms and conditions of TAN's services and agreed
    "contingency" percentage split when refunds come in.

3) Once the agreement is signed, then TAN provides you with a dedicated
  "liaison" that will send you a checklist of all needed items from your
  freight payment company and your company.

4) Once the checklist items are received TAN begins the Post Audit of all of
  your bills!

The process is pretty simple.  Your liaison will be in charge of making sure everything is accomplished and going smooth.

Email us at: sales@tan-inc.com or Call us at (951) 735-7100 X221 to begin the process above!