Freight audit


Post Audit of Freight Carriers:

Definition of "Freight" Carriers

LTL (Light Truck Load)
Truckload
Air
Ocean
Rail

How TAN Freight Post Audit Works

Post Auditing "Freight" carriers is a very tedious and manual process that requires extensive experience and knowledge.

With the statute of limitations varying from six months to three years for erroneous charges on paid bills, TAN auditors move quickly to thoroughly review invoices and bills of lading from your carriers.

TAN's performs and in-depth post audit of your paid bills for motor, air, ocean and rail freight.  We audit each invoice, line by line, to ensure that each and every charge was applied correctly. For every incorrect charge identified, TAN will submit an overcharge claim on your behalf and work with the carrier to refund all overcharges.

Carriers have a legal timeframe they are required to "Acknowledge" Receipt of the claim and either "Pay or Decline" the claim.  If the carrier is outside these legal requirements, then TAN has an extensive Collections and Legal Department that holds the carrier accountable...making sure you receive the refunds due your company.

TAN's fees are 100% "Contigency" based.  TAN does not get paid until your refunds have been recovered!

Listed below are the basics of TAN's Freight Post Audit Process and some of the billing errors TAN Investigates:

TAN Freight Post Audit Process

Download Carrier Data
TAN downloads all carrier invoicing data directly from your freight payment provider.  TAN can also receive your carrier's paper invoices if no electronic data is available

Audit Begins
TAN then audits the carrier's invoice and billing data line by line looking for any possible errors






Claims Created
TAN's auditors use TAN's proprietary software to create overcharge claims and submits them to the carriers electronically




Carrier Receives
The carrier receives the overcharge claims and has 30 days to acknowledge receipt and 60 days to review the overcharge claim in detail.



Carrier Decision
On the 60th day of receipt - the carrier must pay or decline the overcharge claim.  If the carrier declines TAN will either agree or resubmit the claim with a rebutal.


Refund Received
If the carrier has agreed to refund - the refund is mailed directly to TAN.  At the end of each month TAN mails your company's refunds back to you along with a full report of all claims paid.

Freight Billing Errors TAN Investigates

Rate & Contract Error Duplicate Payments Currency Conversion Errors Commonity Classification Errors
Accessorial Charges Discount Errors Liftgate Charges Residential Delivery Charges
Weight Error Notify Charge Error Storage Error Service Failure

Freight Audit Online Analytics & Reporting

TAN’s online freight audit portal and monthly automated reporting gives your company a complete window into what errors are being found with your carriers, amounts being filed on each claim and amounts being recovered from your carriers.

-YTD Recovery   -YTD Filed Claims   -Claim Balance Due Totals   -Claim Reasons  
-Top 10 Carriers with Claims   -Current Month Claims Filed   -Current Month Recovery
-Fund Recovered by Month Current Year   -Automated Monthly Reporting in Excel  

Every month you will receive an automated, emailed excel report that has the following information on all claims filed on your company's behalf:

Claim Numbers, Claim Dates, Claim Authority, Claim Reason, Pro Numbers, Pro Dates
BOL Numbers, Pro Overcharge Amount, Pro Overcharge Paid Amount, Pro Overcharge Balance Remaining Due and More!


Available Anytime, Anywhere

Because TAN's software application is web-based, it is available 24/7/365 from anywhere with access to the Internet. And multiple individuals can access our web reporting simultaneously. All reports can be exported in multiple popular formats, such as Excel, Word, PDF, HTML and Plain Text.

TAN’s reporting engine is powerful yet flexible enough to generate customized reports based on your business requirements.