Surcharge discrepancies
Look for residential, delivery-area, additional-handling, and other fees that may not match your shipping profile or agreement.
Explore TAN's upcoming Small Parcel Audit Red-Flag Guide covering common UPS and FedEx billing issues, including surcharges, dimensional weight, duplicate charges, and contract pricing.
Request the Parcel Guide →From unexpected surcharges and dimensional weight errors to duplicate charges and missed discounts, discover 25 potential UPS and FedEx billing discrepancies. Here are four examples from the complete guide.
Look for residential, delivery-area, additional-handling, and other fees that may not match your shipping profile or agreement.
Check billed dimensions and weight calculations against shipment records and applicable carrier rules.
Identify repeated charges, unexpected adjustments, and potential billing inconsistencies.
Compare discounts, minimums, and negotiated terms against the amounts actually billed.
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